Our Data Protection Commitment
Privacy Policy rf3
This page explains how rf3 collects, uses, stores, and protects the personal information of Malaysian users. Your privacy is our priority, and we are committed to handling it transparently and responsibly.
Last updated: 2026
1. Information We Collect
Rf3 collects various categories of information from users when you register, use the platform, or interact with our services. This data collection is necessary to provide you with a secure, personalised, and fully functional experience.
Account information
During registration, we collect your full name, email address, phone number, date of birth, and encrypted password. This information is used to verify your identity, manage your account, and ensure that only the rightful account owner can access their profile.
Payment and transaction information
When you make a deposit or withdrawal in MYR via methods such as TNG eWallet, FPX, Maybank, or CIMB, rf3 records transaction details including the date, amount, payment method, and transaction status. Full bank account numbers are not stored directly on our servers — payment processing is handled through encrypted payment channels.
Device and browser information
We automatically collect technical information including device type, operating system, browser version, IP address, time zone, and screen resolution. This data helps us optimise the platform's display for smartphones and the various devices used by Malaysian users.
Platform usage data
Rf3 records usage activity such as pages visited, game categories accessed, session duration, and actions taken within the platform. This aggregated data is used for internal analytics to improve the user experience.
2. How We Use Your Information
All information collected by rf3 is used solely for legitimate purposes related to the provision of platform services. We do not sell or rent users' personal information to third parties for marketing purposes.
The primary purposes for which we use your information include:
- Processing registrations, identity verification, and user account management.
- Processing MYR deposits and withdrawals securely and accurately.
- Sending account notifications, transaction confirmations, and relevant promotional information (where you have given your consent).
- Detecting and preventing fraudulent activity, money laundering, or platform abuse.
- Providing effective customer support and resolving enquiries or complaints.
- Complying with legal obligations and the reporting requirements of relevant authorities.
- Continuously improving the functionality, usability, and security of the rf3 platform.
3. Cookies & Tracking
Rf3 uses cookies and similar tracking technologies to enhance your experience and ensure the platform runs properly. Cookies are small files stored on your device when you visit our website.
Types of cookies used
Session cookies — Used to maintain your logged-in status during an active session. These cookies are automatically deleted when you close your browser.
Preference cookies — Saves your personal preferences such as language selection and display settings to make your next visit more convenient.
Analytics cookies — Collects anonymous information on how users interact with the platform for internal improvement purposes. This data is not linked to any individual's identity.
You can manage or block cookies through your browser settings. However, blocking session cookies may affect login functionality and your overall experience on the rf3 platform.
4. Data Storage, Security & Third-Party Sharing
Storage and security
All rf3 user data is stored on servers protected with industry-standard encryption. We use HTTPS protocols for all communications between your browser and our servers, ensuring that data in transit cannot be intercepted or tampered with.
Account passwords are stored in hashed form and cannot be decrypted. The rf3 team does not have access to your original password. We strongly recommend using a unique, strong password and never sharing your login credentials with anyone.
Third-party sharing
Rf3 does not sell, transfer, or disclose users' personal information to third parties except in the following circumstances:
- Payment processors — Transaction information that must be shared with payment providers (such as banks and digital wallet providers) to process your MYR deposits and withdrawals.
- Legal requirements — When rf3 is required by law, court order, or direction from a lawful authority to disclose certain information.
- Fraud prevention — In cases involving investigations into fraud or illegal activity, relevant information may be shared with the responsible authorities.
In all other circumstances, your personal information remains strictly confidential and will not be disclosed without your explicit consent.
5. User Rights & Contact Us
Right to access
You have the right to request a copy of the personal information we hold in relation to your account. Such requests can be submitted by email to the rf3 support team and will be processed within a reasonable timeframe.
Right to correction
If you find that the personal information we hold is inaccurate or outdated, you have the right to request a correction. Basic account details such as your email address and phone number can be updated through your account settings after logging in to the rf3 platform.
Right to deletion
You may request the closure and deletion of your rf3 account at any time. Deletion requests will be processed subject to the settlement of any pending transactions and compliance with applicable legal obligations. Certain records may need to be retained for a specified period for legal compliance purposes, even after account closure.
Privacy policy changes
Rf3 reserves the right to update this Privacy Policy from time to time. Users will be notified of any material changes via account notifications or announcements on the website. Continued use of the platform after changes are published will be considered acceptance of the updated policy.
Contact us
For any enquiries, concerns, or requests relating to your privacy and personal data on the rf3 platform, please contact our team by email at [email protected]. We are committed to responding to all privacy-related enquiries thoroughly and in a timely manner. You may also refer to the FAQ page us for answers to the most frequently asked questions.
Safe, transparent, and always in your control
Register your rf3 account with confidence — our platform is built to protect your privacy and data security at every step. For further enquiries, our team is here to help.